Support
Need help? Email info@evveapp.com and we’ll get back to you, usually within one business day. If you’re writing about your account, include the phone number you signed up with.
In danger right now? Call 911. evve can’t send emergency services.
Common questions
Who can join evve?
Anyone 21 or older who verifies their identity with a government-issued driver’s license and a live selfie.
My verification didn’t go through. What now?
Make sure your license is in good light with no glare, and that your face is clearly visible in the selfie. Some verifications go to a manual review, which can take a little longer. If you’re stuck, email us.
How do I block someone?
Open their profile and tap Block at the bottom. You can unblock people later from Settings → Privacy & blocked.
How do I report a plan?
Open the plan and choose Report. We review every report.
How do I set up a trusted contact?
Go to Settings and add a trusted contact. If you don’t answer a check-in after a plan, or say you need help, evve texts them. evve does not contact emergency services; if you’re in danger, call 911.
How do I cancel evve+?
Subscriptions are billed by Apple or Google. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Payments & subscriptions → Subscriptions.
How do I get a copy of my data?
In the app, go to Settings → Account → Export my data. You’ll get a download link that works for one day.